112年4月1日起票價將調整如下
此購票須知所提之時間,以搭乘地點站內時間為準。
網站上票價相關細節,本公司將保有調整變動之權利,並於網站上公告,恕不另行通知。
旅客請於航班發船前30分鐘,出示訂單編號及所有乘客之身分證件,以便核對身份完成取票,並至現場排隊等候登船,逾時將開放座位予現場候補乘客。
PS:身分證欄位,有檢驗機制,僅能輸入台灣國內認證的身分證格式。
為保障顧客權益,取票乘船時若未出示所有乘客的身份證件,恕不接受搭乘。
購票說明如下:
(一)本系統僅提供預訂全票來回、半票來回。購票時,請務必填寫標示有星號(*)之欄位。根據個人資料保護法第19條,請務必輸入旅客之姓名、身分證字號及可連絡之電子信箱,以利訂票及取票作業;如因個人資料填寫不實造成個人權益之損害,本系統將不負擔相關責任。
(二)於本系統進行交易時,您所提供之私人資料除作為本系統購票相關交易或因政府執法機關要求外,將不會透漏給第三者做商業或其他用途。
(三)請牢記您的訂單編號,取票時請出示訂單編號及所有乘客之身分證件,將幫助您更快速地查詢訂票資訊及進行取票,。建議您將訂票完成之確認網頁予以列印或截圖保存。
(四)如因故無法搭乘船班而欲退票者,請於航班開航前30分鐘向原購票處辦理,逾期不受理。
(五)取票後,請妥善保管票券。登船前若發生船票遺失或毀損等事件,需全額補票。
(六)如遇天候海象惡劣、臨時事故等不可抗拒因素,基於安全考量,本公司得暫時停航,船票有效期限則延至通航時為止。如欲退票者,本公司可全額退費。
(七)乘客如患有肢體重度殘障、靠輪椅代步者、急性傳染病、傷重或足以影響其他乘客健康者,如無專業醫護人員或親友陪同,本公司得拒絕其登船。
(八)嚴禁於船上吸菸且不得發生鬥毆或鬧事,經輪船工作人員勸導無效,本公司輪船主管有權拒載並報請當地主管機關辦理。
(九)嚴禁攜帶危險物品、違禁品、易燃物品或發出惡臭之物品及任何妨害公共安全物品登船。若發生以上之情事,本公司有權拒載並報請當地主管機關。
(十)乘客惡意毀損船上設施或偷竊救生安全設備,除照價賠償外,並依毀損公共交通器材及危害公共安全罪名移送法辦。
取消訂位、退票辦法:Refund
售出之票券需於指定船班出發前30分鐘辦理退、換票,逾期未登船恕不受理退、換票。若船班為不指定時間,此票券僅限當日有效,請於航線末班船出發前30分鐘辦理退票,逾期未登船恕不受理退票。
Tickets sold must be refunded or exchanged 30 minutes before the departure of the designated ferry, and refunds and exchanges will not be accepted for those who have not boarded the ship after the time limit. If the sailing time is not specified, the ticket is only valid on the day.
線上購票者辦理退票辦法
Refund procedures for online ticket purchasers
◉來電辦理退票 : 此項服務將向您收取所購買票價之10%手續費,並以匯款方式將剩下餘額退還於您。
◉現場退票 : 此項服務將向您收取所購買票價之10%手續費,於售票處窗口將剩下餘額退款於您。
◉Call for refund: This service will charge you a handling fee of 10% of the purchased fare, and the remaining balance will be refunded to you by remittance.
◉On-site refund: This service will charge you a handling fee of 10% of the purchased ticket price, and the remaining balance will be refunded to you at the ticket office window.
現場購票者辦理退票辦法
On-site ticket purchaser refund
◉於航班開航前30分鐘向原購票處辦理,此項服務將向您收取所購買票價之10%手續費,於售票處窗口將剩下餘額退款於您。
✪若因天然或人為不可抗拒因素(如颱風,風浪過大,封港...)而取消航班,乘客的票券可在復航時使用,或另行選擇全額退費,不另收取手續費✪
◉Apply to the original ticket office 30 minutes before the flight departure. This service will charge you a 10% handling fee of the purchased fare, and the remaining balance will be refunded to you at the ticket office window.
✪If the flight is canceled due to natural or man-made force majeure (such as typhoon, excessive wind and waves, port closure...), the passenger's ticket can be used when the flight is resumed, or the passenger can choose to receive a full refund without additional handling fees ✪
1.本系統不提供單程票訂購,若您想單程前往小琉球,請您直接前往大福琉球售票口購票。
2.本系統提供預訂次月之船票。購票開放時間為當月1日上午10點開始,預訂僅受理至船班出發日前1日為止(如因特殊事由調整開放時間,本公司將另行公告)。
3.來回半票旅客乘船,則至少需有一位成人同行。
4.為維護您的權益,請於規定時間內完成付款。如未完成付款,本系統將自動取消購票。
5.半票購票說明:未滿12歲之兒童及年滿65歲之長者得購買半票,但應由已購全票或成年旅客陪同,且每位旅客攜帶之免票兒童以2人為限。身高超過150公分且未滿12歲兒童、年滿65歲長者,或身高超過115公分且未滿3歲兒童應出示身分證明。
1. This system does not provide one-way ticket ordering. If you want to go to Xiaoliuqiu one-way, please go directly to the Dafu Liuqiu ticket office to buy tickets.
2. This system provides booking of boat tickets for the next month. The opening time for ticket purchase starts at 10 am on the 1st of the month, and the booking is only accepted until the day before the departure date of the ferry (if the opening time is adjusted due to special reasons, the company will make another announcement).
3. Passengers with a round-trip half-ticket ticket must be accompanied by at least one adult.
4. In order to protect your rights and interests, please complete the payment within the specified time. If the payment is not completed, the system will automatically cancel the ticket purchase.
5. Discount-ticket purchase instructions: Children under the age of 12 and seniors over the age of 65 can purchase Discount-ticket tickets, but they should be accompanied by Adult-ticket or adult passengers, and each passenger can bring no more than 2 free children. Children over 150 cm in height and under the age of 12, senior citizens over the age of 65, or children over 115 cm in height and under the age of 3 should present proof of identity.